Multiple Services – West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, Cloud Services, Storage, Backup, Site Recovery, Azure Monitor, Activity Logs, Redis Cache, and Azure DevTest Labs, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers have identified that an automated shutdown of a small number of Compute and Storage scale units occurred in response to an infrastructure monitoring alert. The monitoring alert has been mitigated, engineers have finished a structured restart of the scale units involved and are working to restore the remaining impacted services. A majority of customers will see signs of recovery for their services, the following services have confirmed mitigation: SQL Database, App Service \ Web Apps, Azure IoT Hub, Service Bus, Event Hub, DocumentDB, Azure Scheduler and Logic Apps. The next update will be provided in 60 minutes or as soon as new information is available.

Virtual Machines, Cloud Services, Storage, SQL Database, and associated services – West US 2

Starting at 09:50 UTC on 19 Feb 2017, a subset of customers in West US 2 using Virtual Machines, SQL Database, Cloud Services and Storage, as well as services with dependencies on these, may experience issues accessing their services in this region. Engineers are aware of this issue, and are actively investigating. The next update will be provided in 60 minutes or as events warrant.

Microsoft Azure portal – Capture VHD and/or Resizing Disk Blades Not Loading

Starting at 06:21 UTC on 08 Feb 2017, a subset of customers using the Microsoft Azure portal (https://portal.azure.com) may not be able to load disk blades associated with Azure Resources Manager (ARM) Virtual Machines custom images. There is no impact to service availability and to service management operations. At this time, engineers expect PowerShell to be a workaround option. Engineers identified a recent deployment as a possible underlying cause. Engineers are currently deploying a hotfix for mitigation. The next update will be provided in 60 minutes, or as events warrant.

SQL Database – North Central US | Investigating

Starting as early as 13:00 UTC on 08 Feb 2017, a subset of customers using Web Apps in Multiple Regions may experience intermittent issues or failure notifications while attempting to connect to SQL Databases in North Central US. Engineers have identified a previous deployment as an underlying root cause. Customers may see recovery due to previous mitigation steps taken. Additionally, engineers are also rolling back the recent deployment task. The next update will be provided in 2 hours, or as events warrant.

SQL Database – North Europe | Investigating

Starting at 18:00 UTC on 06 Feb 2017, a subset of customers using SQL Database in North Europe may experience intermittent control plane unavailability. Retrieving information about servers and databases in the region through the portal may fail.  Server and database create, drop, rename, and change edition or performance tier operations may result in an error or timeout.  Availability (connecting to and using existing databases) is not impacted. Customers will also see deployment failure notifications when creating new HDInsight clusters in this region. Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Unable to view metrics in Azure portal

Starting at 11:40 UTC on 03 Feb 2017, customers may be unable to view metrics for their resources hosted in multiple regions. Tiles in the portal may show a grey cloud. Impacted service may include Virtual Machines, Cognitive Services, App Service\Web Apps, Event Hubs. Directly calling the Azure Insights API may also result in failures. This does not impact service availability . Engineers are aware of this issue and are actively investigating. The next update will be provided in 60 minutes, or as events warrant.

Azure Active Directory – Multi-Region

Starting at 09:00 UTC on 03 Feb 2017, customers using Azure Active Directory, or services with dependencies on Azure Active Directory, may experience intermittent issues connecting to their resources. Customer may be unable to view Active Directory information blades in the Azure Management Portal or also receive 503 - timeout errors. Engineers have now deployed a mitigation and customers should now be seeing signs of recovery. The next update will be provided in 60 minutes, or as events warrant.